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Finsweet support for products

Product
Model
Paid support
Free support
Bug
Model
Paid
Paid support

Wized technical support through Zendesk for all paid project plans.

Free support

Community-driven support in Wized Community Forum.

Bug

Report form.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report with support.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Not available.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Report form.

Model
Free
Paid support

Not available. Product in beta.

Free support

Not available. Product in beta.

Bug

Not available.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Not available for legal reasons.

Free support

Not available for legal reasons.

Bug

Not available.

Finsweet+ Community Slack

#comm- channels

Free community channels for everyone.

You can start a conversation or request support in any #comm- channel. This is 100% community driven, so there is no guarantee of response.

  • Random Webflow-related posts.
    #com-general
  • Community Attributes support.
    #com-attributes
  • All things Client-First.
    #com-clientfirst
  • Share work using Finsweet tools.
    #comm-share
  • Share your thanks for free Finsweet tools.
    #com-thanks

+ Channels

Channels for active account holders.

The Finsweet team responds in Finsweet+ channels. We make special announcements and offer human technical support.

  • All things Webflow
    +general
  • Human support
    +support
  • All things Wized.
    +wized
  • Members in GMT+ timezone.
    +gmt-plus
  • Micro community in the community.
    +flow-parents

Direct messages

Send direct messages to people you know or want to know.

Our community is active and friendly. Did someone help you? Do you recognize someone from a past event? Reach out, introduce yourself, and say hello.

Meet our team!
  • Victoria
  • Luis
  • Joseph

Pro support guidelines

01

Support for Finsweet products only.

We will not help you with non-Finsweet created tools, resources, or scripts.

02

Human support for Attributes is only for F'in Pro users.

Sign up for Pro to get access to human support. Free users can try community led support. Finsweet support reps only work with Pro users.

03

Support is not guaranteed.

We do our best to help you. It is our goal to help you. However, we can never guarantee that your project will function how you desire.

04

We can not help every use case.

We will not be able to help with every use case, even if it's related to a Finsweet product. We have a small hardworking team and do our best to service you. Our solutions work well for many use cases, but not all use cases.

#community-thanks

I just joined the community and before the journey goes to the next level I also have to share my THANK You. Beside the value added to my work and my client projects it is just great to see that you also share this longterm approach and sustainble working style --- And a special thank you for the «clientfirst» approach which comes with this fantastic Documentation – this brings the real suppower into the agency world and I’m sure it will be one of the keyfactors to let our small agency grow. :clap: (edited)

Hi F'in sweet, I honestly can't thank you enough for everything you are sharing! You've made my work SO much easier, your teaching, resources and everything - it's just perfect!!

Thanks for awesome work! F'in Sweet! you guys made my life so easy. Hope you guys do more like this! All the best!

thanks so much for the F'in Sweet library!! It's is brilliant and has gotten my Webflow site about 90% of the way to where it needs to be. Can't wait to finish and share. Thanks for putting this out there for free

You guys rock! Initially, I was hooked on JetBoost and after I realized it'd cost me an arm and a leg to have multiple filters, I found you guys! F'ing Sweet! :raised_hands:

Hello Finsweet team & fans. I wanted to extend my thanks for these amazing resources! I've now built a few websites with them and the power and accesibilty is mind blowing.

I still have a full head of hair thanks to the work you all have put in — found your dynamic tabs js and got it set up on my own site in less than 45 minutes. HUGE THANKS

Found your webflow hacks channel and starting using the code yesterday. You guys are giving the world some great tools.

Just want to say a big thank you for diving into the GDPR issue. Truly amazing that you keep doing these kind of things for us who are still struggling to build these solutions by ourselves.

about to ask a question, but wanted to start with a thank you. When i got the CMS slider working I legitimately teared up.

Hello from India thanks looking forward to learn amazing stuff from you guys

@Alex IglesiasThank you for the Attributes API tutorials on YouTube. I say bring on more Alex tutorials! You are a f'n natural at explaining actions and processes! Awesome work man:superhero: :the_horns:

Many Thanks for this tutorial for CMS Filtering! I'm using it and it works great.https://www.youtube.com/watch?v=6bgU2KpCUWk

Thanks for awesome work - you guys made my life so easy

Heart-felt thanks to the Sweet JS team! Lifting my designs to a new level and upping my Javascript game at the same time. Take a bow, good people!

Your team is amazing ! Combining your 3D Globes with Attributes filtering and Nobull, i developed a collaborative platform to showcase emerging artists ! Just wanted to thank you for all your products !

Wow, I just added a nested collection of a multi reference field and applied filtering to it… it worked in one go!This is such powerful stuff that it keeps amazing me each time I use it.Thank you all so much for giving this power to the community.

Big ups to Sweet JS for awesome Webflow tools and great help in this channel Vlad Magdalin should considering acquiring this F*n sweet company

Thanks for the finsweet CMS tool! You saved me a lot of struggle!

I'm not familiar with previous CMS library. But Attributes system is amazing and attributes are game charger in CMS for complex filtering system.

Thank you so much for Hack #37 "persistent tabs". I didn't remember you had solved this so elegantly. Instead I spent like 45 minutes trying to google and search and figure it out myself. Finally, finally I stumbled back on https://www.finsweethacks.com/37. Anyway it was a major awesome final touch I needed for a dashboard I'm making for my members. We need to get that page to rank on SEO for all the tab searches!

All I want to say is that years from now books will be written and movies will be made about the business model that Finsweet innovated. That is all.

hey Sweet JS loving this project and am so excited that this library enabled our agency to actually use Webflow as a fully functional solution

Thanks for the video companion to the CMS Nest attribute! Seeing the video helped me figure out what I was missing.

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