G

Finsweet support for products

Product
Model
Paid support
Free support
Bug
Model
Paid
Paid support

Wized technical support through Zendesk for all paid project plans.

Free support

Community-driven support in Wized Community Forum.

Bug

Report form.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report with support.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Not available.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Report form.

Model
Free
Paid support

Not available. Product in beta.

Free support

Not available. Product in beta.

Bug

Not available.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Not available for legal reasons.

Free support

Not available for legal reasons.

Bug

Not available.

Model
Paid
Paid support
Email
Free support
Email

Finsweet Community Slack

#comm- channels

Free community channels for everyone.

You can start a conversation or request support in any #comm- channel. This is 100% community driven, so there is no guarantee of response.

  • Random Webflow-related posts.
    #com-general
  • Community Attributes support.
    #com-attributes
  • All things Client-First.
    #com-clientfirst
  • Share work using Finsweet tools.
    #comm-share
  • Share your thanks for free Finsweet tools.
    #com-thanks

pro- channels

Channels for active F'in Pro account holders.

The Finsweet team responds in Pros channels. We make special announcements and offer human technical support.

  • All things Webflow. Pro only.
    pro-general
  • Human support for Pro users.
    pro-support
  • All things Wized.
    pro-wized
  • Pros in GMT+ timezone.
    pro-gmt-plus
  • Micro community in the community.
    pro-flow-parents

Direct messages

Send direct messages to people you know or want to know.

Our community is active and friendly. Did someone help you? Do you recognize someone from a past event? Reach out, introduce yourself, and say hello.

Meet our team!
  • Victoria
  • Luis
  • Joseph

Pro support guidelines

01

Support for Finsweet products only.

We will not help you with non-Finsweet created tools, resources, or scripts.

02

Human support for Attributes is only for F'in Pro users.

Sign up for Pro to get access to human support. Free users can try community led support. Finsweet support reps only work with Pro users.

03

Support is not guaranteed.

We do our best to help you. It is our goal to help you. However, we can never guarantee that your project will function how you desire.

04

We can not help every use case.

We will not be able to help with every use case, even if it's related to a Finsweet product. We have a small hardworking team and do our best to service you. Our solutions work well for many use cases, but not all use cases.

#community-thanks

Hi! I just found out that this Slack channel exists :scream: What can I say, thanks to your library I finished two big projects and started another one. Game changer really. Well done guys!

I found you from the exclusive single filter youtube video - just incredible, thank you so much! After some poking around, looks like a “Reset” button is in the works in 1.5? Will you be commenting on your video maybe about how to add a reset/all button to an exclusive single filter?

We started up 18 months ago, and if it weren't for you, we definitely would have lost a substantial amount of client cases, also being the biggest clients. Being that our background was sales, there's no way we could've served them on other platforms than Webflow, and without the tools and tutorials you've provided. For that I'm forever grateful:raised_hands: I would love to buy some pizza or something and send it to your office sometime:pray:

Great!!!! happy to be here!

Finsweet is awesome! I'm so happy to be here

Finsweet. Your tools are awesome and so very much appreciated. Thank you all for your hard work and support!

Thank you Finsweet team for having me here. This will help push me into the right direction to F'in grow !

It was a no-brainer to join and support this community in these early stages. Thanks @Joe Krug @Raymmar & Finsweet for all you do! It is much appreciated.

Started implementing the CMS Library and it’s f’in sweet you guys! Great and easy to understand tutorials make it a breeze to implement it into my website

Really appreciate all the free resources! It makes working with webflow so much easier with the clear and concise videos too

@Alex IglesiasThank you for the Attributes API tutorials on YouTube. I say bring on more Alex tutorials! You are a f'n natural at explaining actions and processes! Awesome work man:superhero: :the_horns:

I kinda said it in general but wanted to make sure to here. You guys rock! There have been so many little things, from answers to questions on YouTube, to just methods you use in your code, that have been the catalyst for something different on my end. Sometimes, just being able to look at what you've done and think "Finsweet did it, so don't tell me you can't" that helps get over the hurdles. Even my client is stoked that we're building them out with F'in sweet CMS. They love the positivity and trustworthiness that you exude. I love knowing that when they have ideas and additions long after I deliver the goods, they'll have great docs and videos to look to from you too. Thank you so much for inspiring myself and my team!

I found Finsweet a couple weeks ago and it has been a huge game changer for us! We are super grateful for the work you guys have put in. Thank you!

A huge thank you for the awesome work you do at Finsweet! I use client first, attributes and cookie consent in basically every project I do. F'in Pro membership was a no brainer and would have been even with double the price. If every one and every company were as generous as you, we would have a heaven on earth. :muscle:

hey there! love your work man, this stuff is awesome. u the man!

Hey! I recently join in this Sweet JS, and I want to say thank you for the code and hacks. I recently used one of your preloader cookies hacks, and it is awesome!

Hello all! Just a word of thanks for the Finsweet tools! They are finsweet!

Hey FS Community,just want to drop a big THANK YOU to finsweet and the community :pray:I’m currently switching from 10years wordpress completely over to webflow.Your tools, documentations, videos and livestreams just made my life in learning best practices for webflow so much easier. Your documentation on client first is just incredible :sunglasses:Quick Hack on client first px to rem: Webflow does it automatically for you. Just type “[your px number]/16rem” in the field in webflow and hit enter, it automatically converts to rem.Much love from munich :pretzel: :beer:

Blown away by Finsweet Attributes for Webflow - thanks.

Hello, Finsweet! Thank you very much for alll amazing things you created. You videos and projects help me a lot with my project ))

Many Thanks for this tutorial for CMS Filtering! I'm using it and it works great.https://www.youtube.com/watch?v=6bgU2KpCUWk

Hey guys! Amazing work with the library! Just implemented a simple exclusive filter in one of my client's websites and the experience was a breeze! For someone with no experience in Javascript, I appreciate the visual script writer inmensely! Thanks so much for the hard work! Yall should definitely get a Ko-Fi or something so we can buy you coffees as thanks :rolling_on_the_floor_laughing:

You're creating all the functionality Webflow ought to have worked out is important . Thank you for that

Thank you so much for Hack #37 "persistent tabs". I didn't remember you had solved this so elegantly. Instead I spent like 45 minutes trying to google and search and figure it out myself. Finally, finally I stumbled back on https://www.finsweethacks.com/37. Anyway it was a major awesome final touch I needed for a dashboard I'm making for my members. We need to get that page to rank on SEO for all the tab searches!

Join Finsweet Community Slack