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Finsweet support for products

Product
Model
Paid support
Free support
Bug
Model
Paid
Paid support

Wized technical support through Zendesk for all paid project plans.

Free support

Community-driven support in Wized Community Forum.

Bug

Report form.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report with support.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Not available.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Report form.

Model
Free
Paid support

Not available. Product in beta.

Free support

Not available. Product in beta.

Bug

Not available.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Not available for legal reasons.

Free support

Not available for legal reasons.

Bug

Not available.

Finsweet+ Community Slack

#comm- channels

Free community channels for everyone.

You can start a conversation or request support in any #comm- channel. This is 100% community driven, so there is no guarantee of response.

  • Random Webflow-related posts.
    #com-general
  • Community Attributes support.
    #com-attributes
  • All things Client-First.
    #com-clientfirst
  • Share work using Finsweet tools.
    #comm-share
  • Share your thanks for free Finsweet tools.
    #com-thanks

+ Channels

Channels for active account holders.

The Finsweet team responds in Finsweet+ channels. We make special announcements and offer human technical support.

  • All things Webflow
    +general
  • Human support
    +support
  • All things Wized.
    +wized
  • Members in GMT+ timezone.
    +gmt-plus
  • Micro community in the community.
    +flow-parents

Direct messages

Send direct messages to people you know or want to know.

Our community is active and friendly. Did someone help you? Do you recognize someone from a past event? Reach out, introduce yourself, and say hello.

Meet our team!
  • Victoria
  • Luis
  • Joseph

Pro support guidelines

01

Support for Finsweet products only.

We will not help you with non-Finsweet created tools, resources, or scripts.

02

Human support for Attributes is only for F'in Pro users.

Sign up for Pro to get access to human support. Free users can try community led support. Finsweet support reps only work with Pro users.

03

Support is not guaranteed.

We do our best to help you. It is our goal to help you. However, we can never guarantee that your project will function how you desire.

04

We can not help every use case.

We will not be able to help with every use case, even if it's related to a Finsweet product. We have a small hardworking team and do our best to service you. Our solutions work well for many use cases, but not all use cases.

#community-thanks

Just started implementing Finsweet Cookie Consent on a website... you rock and your explanation videos are awesome Joe Krug ! Big thanks Finsweet :clap::grinning:

Just wanted to jump over here and say you guys rock! Great stuff you’re working on and thanks for all you do!

I want to express my gratitude once again to @Joe Krug and the Finsweet team. I was struggling to have two nested collections on one page with the CMS nest attribute and Joe dedicated his own personal time in helping me to get this work. Thank you Finsweet, you are awesome!

Thanks a lot for this magic with dynamic filters populatings from CMS Sweet JS Finsweet

super impressed with the library and tools you built. Joe your videos are really good. You go through the setup in a really easy to understand manner. I implemented a few different filter types and the load all function on a site. The script is also very simple to grasp as well. Thank you so much for this. You have made implementing larger webflow collections a breeze.

Hey team,I recently created this app in Webflow entirely with tons of Finsweet hacks. Its incredible all the things you can create with webflow and talented support.Go ahead and check on dMenu Digital we are currently launching on beta, and we already have 8 restaurants.

The finsweet libray is great! But you guys, who make this available to us and also give such great support, put the whole thing on top ;-)) Thank you very much:grinning:

Hey, I'm just here to say the client-first has been f'in sweet! Beginning my ux journey with my portfolio here. A big thanks to the team!

Hi everyone, I started using Finsweet tools about a month ago and I am blown away by how incredible it is. At first I could not understand way I can’t find the pricing table, because this just can’t be free right? Dabbling with all the possibilities made me enjoy designing and figuring things out again. Thank you so much for all the work you do for the community, this is truly F’in amazing!!

Sweet JS is AMAZING! Do you guys have like a PayPal or something where we can put some money for a few beers or something? What you do and how helpful you guys are is really something cool!

These hacks and incredible knowledge base are really helpful. Webflow is already great but these creative customisations only increase its capabilities. Thanks Finsweet!

Just wanted to thank everyone at the Finsweet team for everything they provide. You have helped me so much in the past 3 years. The confidence I've had going into every client project knowing I have Finsweet "in my corner" has been a tremendous help. Joining the pro membership was a no-brainer.Absolute Legends!

I’m loving Finsweet - I love the critique videos and have them on in the background when I’m working. Thanks!

Your team is literally the best!!! Thank you for all you do, true game changers. Thank you thank you thank you!

Thank you everyone at Sweet JS for making my life so much easier! Your Filter Library saved me so much time when building out a properties page (https://www.topnotchhomes.ca/properties). They should make filters a native feature in Webflow. Thanks again for the awesome work Finsweet team!!

I want to say thanks to you guys at Finsweet. I really appreciate what you are doing for the community and for each of us wanting to learn and deliver high quality web design.

Big thanks to Sweet JS and team, my problem got fixed really fast, much love. Big thanks to Finsweet the way he teaches is truly amazing, he is so happy while doing it, it feels good to learn through him

Thanks for the video companion to the CMS Nest attribute! Seeing the video helped me figure out what I was missing.

Thank you so much Finsweet for A) putting sweetJS & these hacks together B) responding to my question on Twitter and C) responding to my email with super helpful tips! I got my “auto-populate webflow forms from cookie data” to work! You’re F’in Sweet!

Thanks for the invite Finsweet, you guys rock!

Thank you F’in Sweet team for the amazing, fuss-free CMS filter! Can’t thank you guys enough, i was stuck with mixitup filter for a while and was hesitant to make the switch since i spent some time configuring mixitup. However, i hit a wall and decided to bite the bullet and reconfigure the whole filter using F’in sweet library. Now i am kicking myself for not doing this earlier. Nonetheless, you’ve still saved me a lot of time and i’m really thankful - i’m a fan!

Started implementing the CMS Library and it’s f’in sweet you guys! Great and easy to understand tutorials make it a breeze to implement it into my website

Guys, just to say that you are awesome! I don't know how to thank you for all your hard work in order to make Webflow at least 5 times better!!! Thanks once more!

Thank you!I have been building with Webflow for years, and I would consider myself an expert. I have found that to truly offer many of my clients the solutions that they require for their sites, I need more functionality than WF offers out of the box. I have paid for solutions, written code myself or just accepted some of the shortcomings that there are in the software.Until now. I am able to cover 90% of my client needs with 10% of the work now that I have found Fin Sweet.Webflow set out to make top notch sites with no-code. For some, it is acceptable. For those of us who need more, but don't want to 100% work for 100% output, Fin Sweet makes this possible, reasonable and effortless.Fin Sweet is the reason I have not moved on.Thank you, Joe and the FinSweet Crew!You have taken WF where it was meant to be!

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