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Finsweet support for products

Product
Model
Paid support
Free support
Bug
Model
Paid
Paid support

Wized technical support through Zendesk for all paid project plans.

Free support

Community-driven support in Wized Community Forum.

Bug

Report form.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report with support.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Not available.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Report form.

Model
Free
Paid support

Not available. Product in beta.

Free support

Not available. Product in beta.

Bug

Not available.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Not available for legal reasons.

Free support

Not available for legal reasons.

Bug

Not available.

Finsweet+ Community Slack

#comm- channels

Free community channels for everyone.

You can start a conversation or request support in any #comm- channel. This is 100% community driven, so there is no guarantee of response.

  • Random Webflow-related posts.
    #com-general
  • Community Attributes support.
    #com-attributes
  • All things Client-First.
    #com-clientfirst
  • Share work using Finsweet tools.
    #comm-share
  • Share your thanks for free Finsweet tools.
    #com-thanks

+ Channels

Channels for active account holders.

The Finsweet team responds in Finsweet+ channels. We make special announcements and offer human technical support.

  • All things Webflow
    +general
  • Human support
    +support
  • All things Wized.
    +wized
  • Members in GMT+ timezone.
    +gmt-plus
  • Micro community in the community.
    +flow-parents

Direct messages

Send direct messages to people you know or want to know.

Our community is active and friendly. Did someone help you? Do you recognize someone from a past event? Reach out, introduce yourself, and say hello.

Meet our team!
  • Victoria
  • Luis
  • Joseph

Pro support guidelines

01

Support for Finsweet products only.

We will not help you with non-Finsweet created tools, resources, or scripts.

02

Human support for Attributes is only for F'in Pro users.

Sign up for Pro to get access to human support. Free users can try community led support. Finsweet support reps only work with Pro users.

03

Support is not guaranteed.

We do our best to help you. It is our goal to help you. However, we can never guarantee that your project will function how you desire.

04

We can not help every use case.

We will not be able to help with every use case, even if it's related to a Finsweet product. We have a small hardworking team and do our best to service you. Our solutions work well for many use cases, but not all use cases.

#community-thanks

Thank you so much Finsweet for A) putting sweetJS & these hacks together B) responding to my question on Twitter and C) responding to my email with super helpful tips! I got my “auto-populate webflow forms from cookie data” to work! You’re F’in Sweet!

Happy new year for everyone in this fantastic group! :balloon::balloon::balloon: May all your goals come through and lots of health for you and your love ones. And thanks for all the fantastic help!

hey Sweet JS loving this project and am so excited that this library enabled our agency to actually use Webflow as a fully functional solution

Thank you everyone at Sweet JS for making my life so much easier! Your Filter Library saved me so much time when building out a properties page (https://www.topnotchhomes.ca/properties). They should make filters a native feature in Webflow. Thanks again for the awesome work Finsweet team!!

Excited for this community! Thanks Finsweet!

Just wanted to jump over here and say you guys rock! Great stuff you’re working on and thanks for all you do!

Huge s/o to this team for providing such an invaluable service. Y'all are helping me out a lot

Just launched our company site, thanks for all of your resources that helped us along!

Thank you I use webflow since 2013 and you work is awesome

thanks so much for the F'in Sweet library!! It's is brilliant and has gotten my Webflow site about 90% of the way to where it needs to be. Can't wait to finish and share. Thanks for putting this out there for free

Finsweet you guys are the best! Thanks you so much for doing all this amazing things for the WF community, subscribing and following every step of yours, much love.

Hi all Thanks for all the documents and codes! It looks awesome.

Another happy client thanks to Finsweet cms powered navbar drop down links!https://breakthroughtp.webflow.io/The books drop down is all driven by the CMSThanks guys, saved me and my client a tonne of admin time and we are both very appreciative.There’s also a cheeky little lottieflow hamburger as I didn’t have time in the budget to animate my own (thanks again guys).Site going live on custom domain next week :)

Hello there, I just wanted to say thanks for the work you have done and the time you spent making things so clear.God bless you

Wow, I just added a nested collection of a multi reference field and applied filtering to it… it worked in one go!This is such powerful stuff that it keeps amazing me each time I use it.Thank you all so much for giving this power to the community.

Hey Hey from Bristol, UK. I wanted to start by saying thanks for all your the free tutorials and tools. Such as awesome contribution to the community.

Hi! New to Webflow. Stumbled upon you awesome guys. Learning a lot since day 1. Thank you!

Just want to say thanks for creating this awesome new attributes system!! I found it super easy to setup and when I had one small problem that needed solving @Joe Krug and the team helped me out within 12 hours to solve my problem. My page speed score also had absolutely no impact from this implementation, which is fantastic

to Finsweet and Sweet JS, I am extremely grateful for this wonderful product you guys have built. I was using several services, where I had to pay multiple subscriptions, your product is better and it is free. So you are saving me money and time. In this hard time, it is nice to see companies sharing resources with each other. Siete fantastici, grazie mille.

@here I just wanted to express my profound gratitude to @Sweet JS for sticking with me to solve the “referencing dynamic tabs in the URL” problem. After some trial and error, we finally have it working.Check it out.https://tabs-sandbox-a5d64a.webflow.io/

Big ups to the Finsweet team for all their nifty and super useful toolbox. Its been really helpful with my work.

Thank you @Sweet JS for the GDPR video.

Hello everyone! A HUGE Thank you to the Finsweet team. It was super easy to get started and to put my project online with filtering tools and the community. Thank you guys!

Thanks everyone on this channel for supporting & bringing value to the Webflow community. Hope you enjoy a f'ing sweet time with family and friends! :champagne:

Join Finsweet Community Slack